Man looks at his tablet to find out his IELTS English test results.

IELTS marks - How do they work?

IELTS is designed to assess English language skills. In IELTS English exams it isn't possible to pass or fail, instead it uses a band scoring system to measure your English level, with 1 being the lowest band and 9 being the highest

Your transcript will show your IELTS level for each of the four skills (listening, reading, writing and speaking) as well as an overall score. It is possible to get a full band score (e.g. 5.0, 6.0 or 7.0) or a half band score (e.g. 5.5, 6.5, 7.5) on each section of the exam.

How is IELTS marked?

IELTS score

English proficiency Description
9 Expert You have a complete command of the language. Your use of English is appropriate, accurate and fluent, and demonstrates a comprehensive understanding of the language.
8 Very good You have a fully operational command of the language with occasional inaccuracies and inappropriate use of grammar and vocabulary. You may misinterpret some things in unfamiliar situations. You handle complex and detailed argumentation well.
7 Good You have a working command of the language, albeit with occasional inaccuracies, inappropriate use of grammar and vocabulary, and misunderstandings in some situations. You generally have a good command of complex language and understands detailed reasoning.
6 Competent Usually your command of the language is accurante albeit some inaccuracies, inappropriate use of grammar and vocabulary and misunderstandings. You can use and understand quite complex language, especially in familiar situations.
5 Modest You are partially fluent in the language and able to grasp the general meaning in most situations, although you do tend to make many mistakes. You are able to handle basic communication in your own field.
4 Limited Your competence is limited to family situations. You find great difficulty in understanding and expressing yourself. You cannot use complex language.
3 Very limited You convey and understand only the general meaning in very familiar situations. There are frequent interruptions in communication.
2 Intermittent  You find it very difficult to speak and understand English.
1 Low level You are unable to use the language, with the exception of a few words. 

When and how will I find out my English IELTS test results?

You can login to the candidate portal to view your IELTS results which remain online for 28 days. The online version of your results should not be used as an official confirmation of your performance. Please note that UKVI IELTS test results are not available online.

If you took the IELTS computer based English test, you will be able to find out your IELTS results online three to five (3-5) days after the date you took the written test.

When will I receive my official copy of my IELTS results?

You may collect your results 

  •  Paper-based IELTS and UKVI : 13 days on from the day of your written IELTS exam.
  • Computer-based IELTS : for candidates registered with the British Council Chile, physical certificates will be sent to the address with which you registered 5 days on from the day of your written exam.

*Please not that the physical copy of your results may arrive upto 3 working days later because of logistics and the town in which you live. If you registered with an international address, you will have to cover the costs of shipment.

  • Life Skills: from the Wednesday after your written exam.

Please note, we are unable to inform you of your results by telephone and email. 

British Council 
Línea de atención al cliente
Tel: 56 2 32102355

British Council - Instituto Chileno Británico de Cultura 
Santa Lucía 124, Santiago
Tel: 56 2 24132064

British Council - English UC 
Av. Jaime Guzmán Errazuriz 3300, Providencia, Santiago
Tel: 56 2 23545036

Please note that if you lose your Test Report Form or forget your results, you must speak to the IELTS examination centre where you took the exam.

Can I obtain multiple additional copies of my IELTS results?

If you would like a copy of your IELTS results sent to an educational institution, company or entity that manages immigration processes, please include the relevant addresses on the Test taker portal within two years of taking the test.

Electronic Copy

Electronic copies of your IELTS score can be accessed for free from our digital platform. The university must have been registered previously with a portal account which allows them to verifiy the result. If the university has not completed this registration process, it will not be possible to offer you this option, so we recommend that you first check with the university before making an application.

If it is not possible to activate the electronic copy for the institution, instead you must send them a physical copy.

Physical copy

You must complete the Additional Test Report Form (TRF) and assume the administrative costs for the additional copies as well as the costs of national or international shipment. We can issue a maximum of five free copies per student during the first month after the results are issued, however, the candidate must bear the cost of each shipment.

We can only print copies of IELTS test results taken directly with us and whose validity is current. We cannot issue additional copies for you.

When registering online, if you would like your IELTS results be sent to a postal address, you must reques this option and then write to us so that we can inform you of the cost of shipping, if not, we will not be able to process your request.

Institutions will be able to view candidates' results through the IELTS Report Format Verification Service (TRF). To do this, they must have your TRF number.

You can write to servicioalcliente@britishcouncil.org indicating your full name, ID number used to register for your IELTS test, exam date and name of your university, so that you can obtain more detailed information on the electronic or physical copying process.

For how long are my IELTS results valid?

Organizations do not usually accept your results after two years unless you are able to show them that you have actively maintained your level of English or improved it since you took the English certification. IELTS partners cannot confirm the validity of IELTS results if they are older than two years.

How can I request a remark of my IELTS exam?

If you have not received the score you expected, you can request a remark of your IELTS English exam. You can choose which sections of the exam you would like remarked. You must request the remark in the centre where you took the exam.

The price of this service is CLP 51,000 which is refunded if your mark increases in any of the sections.

The request must be made within five weeks from the date of submission of the written exam.

The process to make this request is: enter the Examinee Portal, select the option “results” and click on “I would like my test to be remarked” (at the bottom); later, we will contact you by email with the payment process and final details.

Once your requalification request has been resolved, we will notify you by email of the process to follow. If your grade is modified, you must deliver your previous Test Report Form (TRF) to the respective center.

Note that:

You can request a review for one, several, or all components of the exam. The components you select must be the ones you want to requalify; once the application is completed, no modifications can be made.

You cannot use your results while your exam is being remarked, you may only use them after the official update on your marks is issued by IELTS, this applies for both physical and electronic copies.

The results of the remark will arrive within 12 weeks, this depends on several factors such as the number of components to review.

If the remark leads to a grade change in one or multiple sections, the refund cost will be returned.

Can I retake IELTS?

There is no limit on the number of times that you can take IELTS. When you think you are ready, you can register for your exam. 

Keep in mind that your score is unlikely to increase, unless you make a significant effort to improve your level of English before taking the IELTS test again. Visit our preparation section to take a mock test or revise.